Frequently Asked Questions

Garbage is collected once a week, on your street’s assigned day. Look your street up on My Pickup Day and you will see your garbage day and your bulk item week together. If your street is not listed, call the office at (270) 887-6245.

At the curb by 5:00 AM on your collection day (no sooner than 24 hours before), handles facing your house, about 3 feet clear of mailboxes and vehicles. Bring it back in by 8:00 PM that evening.

If it was out on time, report a missed pickup and we’ll make it right. If it went out late, it may wait until next week or require a return-trip fee.

Bulk items are collected twice a month, on a set week for each street. Look your street up on My Pickup Day.

Up to 2 cubic yards per week, about the size of a couch (3′ × 3′ × 6′). Loose items can be placed in a box. Small items that fit inside your Enterprise-issued trash can should go in the trash can.

Yes. Appliances are collected with your regular bulk items on your bulk pickup week, so there is no need to call ahead. Set the appliance at the curb by 5 AM on your bulk collection day.

The community recycling drop-off program has been discontinued. Household waste should go in your regular cart.

Medical waste is prohibited. It requires approved disposal methods. Hazardous materials and liquids should never go in the cart either. Household garbage and anything bagged in plastic must go inside your Enterprise-issued trash can. Crews do not collect bagged items left outside the cart.

The office closes on observed holidays, but you put your cart out on your normal day. Crews run extended hours to catch up. Follow our Facebook page for changes.

No. Contractors are responsible for their own disposal and must hold a city business license. We can quote the job based on size. Contact the office at (270) 887-6245.

Call (270) 887-6245 during office hours, or use the start, stop, or change service form and we’ll follow up.